Glimmerglass trouble report

Severity Level:

Critical Major Minor Enhancement

Company

Contact

Phone

Unit Serial#

S/W Version

User Interface

GUI TL1

Problem Description (If TL1-related, please include exact commands and responses ):

Has the problem happened before?

Yes No

If yes, how frequently?

Is the problem reproducible?

Yes No

If yes, please describe procedure to reproduce:

If the problem is related to a Port, please provide the following information:

Input Signal:	Power Level(dBm) *Measured		Wavelength (nm)		Detector Reading (dBm) *If equipped with input detection
Output Signal:	Power Level(dBm) *Measured		Wavelength (nm)		Detector Reading (dBm)

Can the system be made accessible to the Glimmerglass support group for remote trouble shooting Yes No